Return Policy

Supernatural Botanicals is committed to offers the best products that meet the needs and choice of our customers. We provide satisfactory return, cancellation or exchange experiences.

Cancellation of Order

You can cancel an order for any product/items you have requested for purchase before the delivery time and without any cost by just contacting our support team at +1 424-317-1767 in the US, you can also contact us through our direct support email info@supernaturalbotanicals.com.

Return for the Non-Satisfactory Products

If for any reason you are not convinced the with the product, you can return it to us for a replacement or a full refund. You can return items within the 10 days of receiving your shipment and should come back in the original packaging or labeling and must be unopened. SNB store doesn’t cover the return shipping cost .. you are responsible for a return shipping charges. Our return address: 17326 Falda Ave, Torrance CA 90504

Return for the Damaged Products

All damaged products will be returned to us within four working days, or you can email us for more relevant details. All damaged products should be returned in the same packaging as it was delivered.

We offer a full money back guarantee if items not delivered by the courier due to damage or any other reason. We do not provide money back on the shipment marked as “Delivered” by the courier company but somehow you not received it or not able to find it.

Return Procedure & Refund Method

To return all or any item, you should contact our customer support team for an authorization code. Please call us at +1 424-317-1767 in the US or email us for a return authorization code to info@supernaturalbotanicals.com.

Once we received your email, we will provide you the return authorization code. You can then send the items back to us on our mentioned address, and we will issue a refund or send you a replacement within 24 hours. Refund is usually by the same method it was originally sent to us. If you have paid with your credit card, then the refund will be on your card, and it takes a week to be back in your account.

We’ll notify you through an email once we have issued a refund.

Scroll To Top

My Cart

Shopping cart is empty!

Continue Shopping

Disclaimer: Delta 8: FDA DISCLAIMER: The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure, or prevent any disease.DELTA 8 DISCLAIMER: "This product is not available for shipment to the following states: Alaska, Arizona, California, Colorado, Connecticut, Delaware, Hawaii, Idaho, Iowa, Massachusetts, Michigan, Minnesota, Mississippi, Montana, Nevada, New Hampshire, New York, North Dakota, Oregon, Rhode Island, Utah, Vermont, Virginia, Washington, West Virginia"THC DISCLAIMER: Most workplace drug screens and tests target delta9-tetrahydrocannabinol (THC) and do not detect the presence of other legal natural hemp-based constituents. However, studies have shown that eating hemp foods and oils can cause confirmed positive results when screening urine and blood specimens. Accordingly, if you are subject to any form of drug testing or screening, we recommend (as does the United States Armed Services ) that you do not ingest our products. Prior to consuming these products consult with your healthcare practitioner, drug screening /screening/testing company, or employer. Our products are guaranteed to contain less than or equal to 0.3% THC as demonstrated on the COA (Certificate of Analysis) found on each product page on our site.WAAVE ALSO RESPECTS COMPLIANCE IN THE FOLLOWING STATES:Wyoming, South Dakota, Alabama, Maryland, Indiana, Kansas, New Jersey, Tennessee. For shipping to Florida, Kentucky, Oklahoma, Louisiana, Nebraska, Missouri, West Virginia we will require ID verification. This item cannot be shipped internationally. Merchants may not ship to military bases.
- Kratom: FDA DISCLAIMER: The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure, or prevent any disease. KRATOM DISCLAIMER: “This product is not available for shipment to the following states: Alabama, Arkansas, Indiana, Rhode Island, Wisconsin; or the following counties: Sarasota County (Florida), San Diego (California), Oceanside (California), Alton (Illinois), Jerseyville (Illinois), Edwardsville County (Illinois), Columbus (Mississippi), Union County (Mississippi), Ascension (Louisiana), Franklin (Louisiana), Rapides (Louisiana)”. Our products are not for use by or sale to persons under the age of 21. WAAVE ALSO RESPECTS COMPLIANCE IN THE FOLLOWING STATES AND COUNTIES: Vermont, Louisiana. Denver CO, Washington D.C., Newport Beach CA, Malheur County, Parker & Monument (CO), Grant Parish (LA), Franklin (NH) and several other counties in Mississippi. We do not ship internationally.Kratom is NOT used to treat, cure, or mitigate any disease, illness, ailment, and/or condition. Please consult your doctor before consuming any new products. Kratom has not been tested on pregnant women. Please, see the FDA alert 54-15. We make no representations as to intended use or suitability for use. This product contains chemicals known to the state of California to cause cancer, birth defects, or reproductive harm. Specifically nickel, arsenic, and lead. For more information please visit p65warnings.ca.gov. We do not ship to military bases
- Botanicals: We respect federal state and city laws, our shipping restrictions are detailed below on the footer and they are automatically updated by WAAVE compliance FDA Disclaimer: The statements made regarding our products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. We assume no responsibility for the improper use of our products. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your health care professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act requires this notice. Merchants may not ship to military bases.

WAAVE Compliance